What It Takes To Become A Good Manager?

What It Takes To Become A Good Manager

Management is not only about leadership. It involves lots of different skills necessary for running your sector and taking care of each organizational issue that might come up. Big companies employ huge workforce, and management hierarchy is there to secure that everything runs according to plan. Many people don’t understand this concept, and that’s why this is also one of the least acknowledged positions, especially if we take into consideration the importance of managerial role in company development.

In this article we listed some of the most important skills that will enable managers to lead the way and serve as an example to their subordinates.

Communication Skills

Good manager needs to be a communication expert. Managerial role comes with lots of responsibilities, some of which are tightly connected with communication, like: making all employees feel valuated and heard, encouraging trust and hard work, limiting conflict etc. For this and many more traditional managerial duties professionals need to have frequent and effective communication with their employees that should be practiced through several different channels including: e mails, phone and Skype conversations, in-person etc.

Some of the basic rules that all managers need to apply while talking to their subordinates is to first listen, than ask questions and in the end inform employees about decision they made or provide them with solutions and answers. Listening part is very important in this equation, especially when employees are sharing ideas or opinions about work process.

There are many tools good managers use in order to enhance communication in their sectors, that include: positive check-ins, open-door policy, conflict prevention talks etc.

Collaboration Skills

According resumes, every candidate is a team player. Are we all really that collaborative? Of course not, some people are individualist, while some others are selfish or one-sided, which are definitely not characteristics one team-player should have. Managers will sometimes end up with these people in their teams, and that is why they need to be as collaborative as possible in order to show their employees how helpful this stance is. To build an effective collaboration culture within their teams, managers need to establish several important parameters. They need to:

  • Develop trust between them and the workers– This can be done by addressing people with their names, having small talks, dealing with their requests in fast and effective way, helping employees when needed, etc.
  • Lead the Team by Influencing Others– Manager needs to be the example of excellence, when it comes to both work and inter-personal relations.
  • Take Suggestions– Employees are closer to the working process, and that is why every suggestion coming from that end needs to be evaluated and taken into consideration.

Computer Skills

In the digital age there is nothing more important for managers, than to have good computer skills. They should be aware of the new trends in information technologies and implement their knowledge for making their subordinate’s work easier. The most basic computer skills include MS Office package that is essential for any kind of office work from typing business documents to making elaborate spreadsheet tables and presentations.

Today most manager schools and university courses include this subjects in their curricula, but self-thought managers, or people who finished school long time ago, sometimes need to attend special courses in order to answer all challenges that come with business in digital age. There are plenty of schools and organizations that provide these kind of courses. In Australia for example, lots of managers choose to attend two days long TP3 courses after which managers become fully educated for using MS Office and many other programs and apps.

Other than MS Office, managers should also have good knowledge of:

  • Quickbooks, or some other simple accounting software;
  • Search engines;
  • Cloud applications;
  • Work organizing websites and apps, like Basecamp or Trello;
  • Social networks, including their business use, etc.

With knowing these skills you will receive much more acclaim from higher company management as well as respect from your subordinates. Good manager learns together with his/her employees and uses every moment to help company development. That is why these three important skills should also be used as tools for higher learning and upgrading company’s business process.

John Stone

John Stone

John Stone is a business consultant who tries to live life to the fullest. When not working around the house he enjoys watching Formula 1.

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